Thank you for visiting our after-sales self-service web page.
We hope that you’ll be able to fix whatever problems you are experiencing. We’re humbly sorry for any inconvenience you had for purchasing our product. Please be advised that all of our Arc RIng products come with a hassle-free warranty.
At Arc Ring Shop we are committed to make our customers 100% satisfied with the product they’ve purchased from us. If you come across any problem with our product, then please send us an email at service@arcringassist.com or kindly submit a ticket to our Support Center.
You can have a FULL REFUND if you are not satisfied with our product after you return it without damage in the item and packaging.
The customer must pay the return shipping costs if the issue with the product is not quality-related. 1-Month Warranty for Quality-Related Issues.
Please include a photograph demonstrating the poor quality or the damaged area of the item for faster resolution.
Kindly provide a clear picture with the tag on the damage of the product.
We will use this information to help you with your order, once the product is confirmed to have defects, a replacement will be sent to you.
Please contact us at service@arcringassist.com and attach the photos of the products as well as your order ID.
If you aren’t satisfied with our Arc Ring products you’ve purchased from us in the last 30 days and want to return them, we will process a full refund as soon as possible when we receive the items from you.
Conditions for a full refund are:
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If the product you’ve purchased is completely not working or non-functional.
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You did not receive your product within 60 business days or 90 business days of purchase.
Check the Amazon’s Refund Policies for complete details of your full refund.
Please note that refunds can take 3-5 business days to return to your account.
Please contact us at service@arcringassist.com and attach the photos of products as well as your order ID.